Cancellation Policy

We promote a relaxed environment but for efficient use of a doctor’s time, we enforce our cancellation policy. We accept phone calls & emails 24 hours in advance to cancel appointments as stated below.

  • For New Patient Appointments: There is a $100 charge for not cancelling within 24 hours of your scheduled time. You will be sent a bill.
  • For Existing Patients, there is a $50 charge for no-shows for scheduled treatments – Interx, Re-Exams, and VSR Sport
  • For Existing Oxygen Therapy Patients: There is a $100 charge  for no-shows and/or not canceling within 24 hours of your scheduled time.
  • Emails to drkellyryder@gmail.com are accepted as cancellations – must be time-stamped 24 hour before your appointment.